Tax - Getting Help and Support | @AdamsWinter Support

Getting Help and Support

How Can I Contact @AdamsWinter Support?

@AdamsWinter is an online self-service tool. All support is handled by email and web form — there is no telephone number.

How to get in touch:

  • Web form: Use the contact form at adamswinter.com/support/contact (available from the Help menu)
  • Email: Reply to any previous email from hello@adamswinter.com and it will reach the same support queue
  • This page: Use the community forum for general questions about filing and accounting
We aim to respond within one working day.

What @AdamsWinter Files For You

@AdamsWinter handles two separate filings from one dashboard:

  1. CT600 (corporation tax return) — submitted directly to HMRC via Government Gateway
  2. Annual accounts — filed with Companies House using your authentication code
You enter your figures once and @AdamsWinter generates both filings automatically.

Does @AdamsWinter Handle Corporation Tax Payment?

No — @AdamsWinter calculates and files your corporation tax return, but the actual payment goes directly to HMRC. You pay separately via the HMRC Business Tax Account (gov.uk).

Key payment facts:

  • Deadline: 9 months and 1 day after your accounting period ends
  • Reference: Your confirmation email includes the document reference; your 17-character payment reference is in your HMRC Business Tax Account
  • How to pay: Faster Payments, CHAPS, or Bacs via your bank — search "pay corporation tax" on gov.uk
See our How to Pay Corporation Tax guide for full details.

Common Questions

Is there a phone number for @AdamsWinter support?

No. @AdamsWinter is an online-only service — all queries are handled by email and web form. Contact us at hello@adamswinter.com or via the web form at adamswinter.com/support/contact.

How quickly will I get a response?

We aim to respond within one working day. Response times may be longer during busy periods (January–March and around the Companies House online filing closure period).

Can I get help with my figures or tax calculation?

@AdamsWinter support covers technical questions about using the software — how to enter figures, what fields mean, submission errors, and so on. For advice on your specific accounting figures, tax position, or whether expenses are allowable, you should consult a qualified accountant.

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